9995bet Terms & Conditions — Complete Guide

1 Introduction & Eligibility

9995bet (hereinafter referred to as "the Platform" or "we") is an internationally licensed online betting and gaming platform operated specifically for users in Bangladesh. These Terms and Conditions apply to the 9995bet website, mobile app, and all related services.

By accessing the 9995bet platform, creating an account, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms and Conditions have been drawn up in accordance with applicable laws in Bangladesh and international gaming regulations. Any legal disputes will be handled in line with the guidelines of the international gaming commission. The English version of these terms shall be considered the definitive version.

2 Account Registration & Eligibility

The following eligibility requirements must be met in order to register an account and use any services on 9995bet:

• You must be at least 18 years old at the time of registration — this is a strict requirement, and any violation will result in immediate account closure.
• All information provided must be truthful, accurate, and up to date — accounts created with false information may be closed at any time.
• Each person may only create one account; registering multiple accounts is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential and must not be shared with any third party.
• Your account is for personal use only — betting on behalf of a business or a third party is strictly prohibited.

During registration, you must provide your full name, date of birth, phone number, and payment method details. 9995bet may request a copy of your national ID or passport for KYC (Know Your Customer) verification. Withdrawals may be restricted until verification is complete.

With a single 9995bet account, you can enjoy all services — Sports Betting, casino games, deposits, withdrawals, and promotions. If multiple accounts are detected, all associated accounts and balances may be forfeited.

3 Betting & Gaming Policy

The following policies apply to Sports Betting and casino gaming on 9995bet. These rules are in place to ensure fair and transparent gaming:

• Minimum and maximum betting limits apply to each bet and may vary depending on the game type and market.
• Once a bet is confirmed, it cannot be cancelled; however, a cash-out option may be available for certain sports.
• If an event is cancelled or abandoned, the stake for the relevant bet will be refunded in accordance with 9995bet's own rules.
• 9995bet reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• All casino games are RNG (Random Number Generator) certified, ensuring fair play.
• Odds may change during live betting; the odds at the time of bet confirmation are considered final.

9995bet offers competitive odds across a wide range of sports markets. You can bet on cricket, football, tennis, badminton, and more than 30 other sports. 9995bet uses the latest technology to ensure uninterrupted service during live betting.

4 Bonus & Promotion Terms

Bonus and promotion offers on 9995bet are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus:

• The welcome bonus applies to new members only, on their first deposit, and can only be claimed once.
• Each bonus has its own wagering requirement — typically between 10x and 30x the bonus amount.
• Bonuses are generally valid for 7 to 30 days from the date of issue; any unused bonus will expire at the end of this period.
• Withdrawals cannot be made directly from a bonus balance; funds only become withdrawable once the wagering requirement has been met.
• Claiming bonuses across multiple accounts from the same household or IP address is prohibited.
• Wagering requirements may also apply to winnings from free spins or free bets.

9995bet reserves the right to modify, suspend, or cancel any bonus offer at any time. However, the terms of a bonus already claimed will not be altered. To view the latest promotions, Promotions Page Visit.

5 Deposit & Withdrawal Policy

The following financial transaction policies apply to all members of 9995bet:

• Supported deposit methods: bKash, Nagad, Rocket, and bank transfer.
• The minimum deposit amount is BDT 500, and the maximum limit depends on your account verification level.
• Deposits are usually processed instantly; in rare cases, technical issues may cause a delay of up to 15 minutes.
• Withdrawal requests are generally processed within 24 hours; delays may occur if KYC verification has not been completed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• 9995bet follows AML (Anti-Money Laundering) policies; suspicious transactions may be subject to investigation.

9995bet does not charge any transaction fees; however, your payment provider may apply their own charges. If you experience any issues with deposits or withdrawals, please reach out to our support team.

6 Prohibited Activities

The following activities are strictly prohibited on the 9995bet platform. Violations may result in account closure and forfeiture of any remaining balance:

• Creating or operating more than one account.
• Exploiting the bonus system for unfair advantage (bonus abuse).
• Placing bets using software bots, scripts, or automated tools.
• Placing bets using match fixing or insider information.
• Using a third-party payment method to conduct transactions.
• Attempting to hack or compromise the security of the platform.
• Operating an account on behalf of a minor or placing bets for a minor.
• Using the platform for money laundering or any other illegal financial activity.

9995bet employs an anti-fraud system that monitors for unusual activity around the clock. If any suspicious activity is detected, we reserve the right to investigate the account and, where necessary, notify the relevant authorities.

7 Account Suspension & Closure Policy

9995bet reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• If an account is found to have been created with false or incomplete information.
• Failure to respond within the specified timeframe when a KYC verification request is made.
• Accounts with no activity for an extended period (over 12 months) will be considered inactive.
• If a self-exclusion request is submitted by the account holder.
• Under the order of a court or regulatory authority.

If an account is permanently closed, any valid balance (excluding bonuses) will be refunded. However, if the closure is due to prohibited activity, all balances may be forfeited. You may also request account closure yourself at any time.

For inactive accounts, 9995bet will provide advance notice, and a monthly maintenance fee may be deducted from the account balance. Contact our support team for more details on the inactivity policy.

8 Privacy & Data Protection

9995bet takes the security of your personal information extremely seriously. Our full policy on how we collect, store, and use your data Privacy Policy page available. In summary:

• Your personal information is never sold to third parties.
• All data is stored and transmitted using SSL encryption technology.
• KYC documents are used solely for identity verification and are stored securely.
• Your gaming history and financial information are completely confidential and may only be disclosed when required by law.
• We use cookies — you can manage cookie preferences in your browser settings.

9995bet complies with international data protection regulations. You have the right to request access to, correction of, or deletion of your personal data. Please contact our support team for any such requests.

9 Responsible Gaming Policy

9995bet believes gaming is entertainment, not addiction. We provide the following tools and features to support responsible gaming:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for continuous gaming sessions.
• Loss Limit: Set a maximum loss limit for a given period.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Lock your account for 6 months or permanently.
• Reality Check: Receive periodic reminders about your gaming time and spending.

For more information on Responsible Gaming, please visit our Responsible Play page. If you notice any signs of problem gambling, please seek professional help.

10 Limitation of Liability

9995bet is committed to delivering the highest standard of service; however, our liability is limited in the following circumstances:

• Gaming session interruptions caused by internet connectivity issues, power outages, or device failures on your end.
• Transaction delays or failures caused by third-party payment systems.
• Data loss due to unforeseen technical failures, although we always ensure backups are in place.
• If your account information is used by a third party without your authorization.
• Service disruptions caused by force majeure events such as natural disasters, government restrictions, or similar circumstances.

9995bet shall not be liable under any circumstances for indirect, incidental, or consequential damages. Our maximum liability shall be limited to the value of the transaction in question.

11 Policy on Changes to Terms & Conditions

9995bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made:

• At least 7 days' notice will be given before any significant changes take effect.
• Notices will be sent via email, SMS, or platform notifications.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account before the changes take effect.

The latest terms and conditions are always available on this page. You can check the "Last Updated" date at the top of the page to see when changes were last made. We recommend checking this page regularly.

12 Contact & Support

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team. 9995bet's support team is available 7 days a week, 24 hours a day.

• Live Chat: Chat with us directly from any page on the platform.
• Email: [email protected] — responses are typically provided within 24 hours.
• FAQ: For answers to common questions, visit our FAQ page Visit.

For formal complaints, please submit a written request by email. We take every complaint seriously and aim to provide an initial response within 48 hours. Complex matters may take up to 7 business days to resolve.